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Role & SOP Hub

Standard Operating Procedures, scenarios, and process flows for all Executive Committee roles and Homeowners based on the MHOWA Bylaws.

Select a Role to View its SOP
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President & Vice President
View workflows for expenditure approvals, charing EC meetings, handling emergencies, and deputy roles.
View President SOP โ†’
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Secretary & Deputy Secretary
Process maps for calling meetings, distributing minutes, statutory Registrar filings, and correspondence.
View Secretary SOP โ†’
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Treasurer & Co-Treasurer
Detailed tracking for annual subscriptions, petty cash management, monthly statements, and audits.
View Treasurer SOP โ†’
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Area EC Members
Responsibilities for the 6 area representatives, periodic area meetings, and Mayflower Heights specific rules.
View Area EC SOP โ†’
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General Body (Homeowners)
Guidelines and flows for membership transfer, submitting AGM motions, calling an EGM, and code of conduct.
View Member SOP โ†’
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Admin Manager
Daily operations management, maintenance tracking, field support, and vendor coordination procedures.
View Admin Manager SOP โ†’